Williams Sonoma Signature Thermo-Clad™ Stainless-Steel Nonstick Fry Pan Set

Giddy up

WORTH EVERY PENNY!!! = THE BEST I MEAN BEST PAN!! = THE ONLY PAN THAT I WILL BUY OR HAVE BOUGHT AGAIN & AGAIN & AGAIN : )

Look great, function great, heavy and hard to turn

They look great, conduct heat well, totally non-stick, and at least feel like they will last a longer time than our previous non-stick pans. The cooking surface seems very hard. We’ve only had them a short time, and our only gripe is that the handles are very smooth and almost circular in diameter. The larger pans (10 and 12 inches) are therefore hard to tilt: even when they’re nearly empty they are heavy enough to grip tightly enough to turn without them slipping horizontally. The 12 inch small handle opposite from the long handle gets hot, so you need a hot pad handy to pick up and empty the pan.

Nonstick coating does not last

I have had them for 18 months and the coating is already peeling off. I don't cook at high heat, or use metal utensils or do anything that should have caused this. When I contacted WS about it they said it is considered normal wear and tear and did not stand by their warranty

Loving my William Sonoma pans

The pans performed much better than I had hoped. My daughter, who pasionately dislikes non stick pans, also agreed that they are a joy to cook with.

Amazing set of Skillets

I recently purchased this set of thermo-clad, non-stick skillets. So far, they have performed beautifully. They both provide even cooking surfaces and the non-stick feature makes it so easy to clean. I know they both will provide years of great cooking service for me.

BUYER BEWARE

BUYER BEWARE! These pans do not last more than 2 years. Bought original in late December 2020 and had to get a replacement in January 2023 when the coating was peeling on all sides. Now, the replacement pan is peeling on all sides again and WS says there is nothing they can do about it since the order is too old and I've already received a replacement. I will no longer buy WS pans (especially non-stick). They are too much money for such a short life. I follow all use & care instructions, so there is probably a defect with this pan that WS is ignoring.

OUTSIDE FINISH IS NOT DURABLE

Originally I loved this pan. I bought a new house after returning to the country and bought everything imaginable to replace what we left behind. However after a bit over a year the exterior of this pan has peeled to a great degree. It has at least a 4" x 1" ribbon of black finish peeling off of the pan. I have tried to resolve this with customer service and instore because it has a life time warranty. I am a former retail manager and know that exceptions can be made. I visit the store In NC nearly every weekend and have probably spend in excess of $5000 there. I just want it replaced and will even pay double to get the set that has a stainless steel finish instead. Keep your receipts in a safety deposit box because you are going to need them for this supposed lifetime warranty. I litterally bought hundreds of items at this store. Most retailers can search for your receipt so this is unacceptable. They have my email and phone number and ask for it at every purchase. Surely, this can be resolved...but no!

Expensive pan doesn’t hold up.

I was excited to receive my new 10” Thermo-clad fry pan. After using the pan for a couple years I noticed the non-stick surface beginning to peel. Since the pan has a lifetime warranty I contacted Williams Sonoma about a replacement. I was told this is normal wear and they rejected my request for a replacement. I treated this pan like a baby and after paying a high price for supposedly professional cookware, I expected much better. Because I don’t want to consume the nonstick material I will throw the pan away. The pan is disappointing but more disappointing is finding that Williams Sonoma does not honor the product warranty. I won’t deal with them again. I’m on my way to Home Goods to buy a $20 fry pan that will last just as long.

Do not buy. Coating peeled & warranty not honored

The coating on the pan we use every day is starting to peel off. I called the number about the lifetime warranty (bought in February 2023) and the warranty is USELESS without a receipt. This is very silly since this is clearly their product. Do not buy this. It will not last, and they will not honor the warranty. They also told me to go to the store where I bought it to get a copy of my receipt. That store has closed which I told them. They don’t care.

High quality pans, not non-stick.

High quality pans, not non-stick. Purchased as a gift. Don’t plan to buy more of this model.