Breville Luxe Brewer™ Drip Coffee Maker with Glass Carafe

Great coffee, no manual

Love the performance, but you have to include a full manual for this price. The quick start/parts list does not explain how the filter works at all. Used it a few weeks before figuring out the gasket mechanism works, with hollow ends that the filter turns and locks into place, also locking the gasket onto the carafe. The image just shows pushing straight down, nothing about twisting to lock in place.

Fantabulous

Purchased last month. This is the "science " of coffee making. Had to experiment to see amount of coffee that worked best for me - whether to add a scoop for the maker. I just do 4 cups since it's just for me and 4 scoops works perfect. The maker works very quick - 4 minutes for 4 cups. Keeps the coffee hot for a good while & the brewed coffee is 🔥 ! Breville is excellent product ! Keep up the good work.

Run

Worst Williams-Sonoma purchase ever made. What a waste of $319+, makes me a bit sick. Purchased as a birthday present for my husband, had issues right from the start. I phoned 5 days after receiving and was told I could receive a replacement no refund. Which was not a big deal, I ordered the teapot to match. Finally received the replacement…same issues…all around horrible product. We now have a brand new coffee maker sitting in our storage room because I can’t throw it away for the price I paid. Needless to say we’re back to using our 5 year old Moccamaster. One would hope for as long as we’ve been customers of both PB and WS and the amount of money we’ve spent at each locations over the last 25 years we would have been able to return without question. So disappointed.

Whoa!

My review is not entirely about this incredible and beautifully designed bit of tech. It is about the other part of basically all technology that does not either get utilized enough or spoken about often. For me, it probably represents the company more than the actual product, and this is the support of the product. Long story short: I got this unit and it was not functioning properly. I opened a support case with Breville about it. It took a bit of communication back and forth for a few days until we eventually ended up doing a video chat so that the support person could see what I was experiencing. Once confirmed, they authorized a new unit on the spot, sent a return authorization for the faulty unit, and shipped the new one out in less than 24 hours. I had to give them a shout out because I used to work in support for many years for a living and I loved when a customer, satisfied with my service, would shout me out. Great product AND support! Get one today!

Previous Generation Owner

We have had the previous generation now for 5 yrs still making great coffee every day. The quality of your coffee beans has a lot to do with the taste and quality of your cup of Joe. I’m sure we will upgrade to this one someday!!

Great Design for ease of cleaning

I purchased just a few weeks ago and have been very pleased. I particularly like that the water tank is removeable and that the showerhead can also be removed and cleaned.

Disappointed

I have had this a month now and have to say it has not met expectations. Controls are terrible to navigate and the menus need a better explanation. The opening of the carafe is too small restricting access to clean and stains easily. Stainless smudging is constantly needing cleaning. Small pot performance is ok at best and navigating the adjustment for strength and temps is a fiasco. Filter basket cone adapter is cumbersome. I would not buy this again at this price point I expect better from this manufacturer.

Possible Glitch

I wanted an upgrade to the breville drip coffee maker that could also keep the coffee warm after an automatic start. I thought it would be so wonderful not to have to reheat coffee after the school rush. I’m so disappointed it’s hard to put into words. I’ve been using the previous model and I was really excited to give this new one a try. It is the worst. I’ve done everything it says online to fix it and followed all the instructions and it keeps saying remove carafe lid even though the tank is filled to 8-10 cups. The keep warm function doesn’t work and isn’t listed in my custom list like the picture online, even though I purchased the glass carafe version.

Beautiful Brewer needs Better Instructions

Hello, we've owned the Breville Luxe for about 10 days. It's great to look at on the counter but the manual and online videos aren't very complete or helpful. How long does it take to make cold brew? Can't find any info online or in the manual. Follow the video's instructions or the filter's preprinted instructions to set the timeframe? Can't figure out how to change the brew temp? My husband said it doesn't work as shown in the video and thr manual has no info. We're struggling our way through this but are disappointed in the quality of our experience, given the Breville's cost...

Learning curve but great product!

We have had a precision brewer until our recent purchase of the luxe. I’m sure it’s just a learning curve but the precision brewer was much easier to operate. With that said the coffee is wonderful on both units!